bdy99 Privacy Policy

Last Updated: January 2026

bdy99 (referred to below as "we", "our", or "bdy99") is a trusted online betting and casino platform in Bangladesh. We take your privacy seriously. This privacy policy describes what types of personal information bdy99 collects, why it is collected, how it is stored and used, and what steps we take to protect your information. By using our platform, you are considered to have agreed to the terms of this policy.

This privacy policy should be read together with the Terms and Conditions and Responsible Gaming policy. If you have any questions or concerns, contact our support team via 24/7 live chat.

bdy99 collects various types of personal information in order to provide its services properly. This information falls into two main categories:

1.1 Information You Provide Directly

When you register on our platform or use our services, you provide the following information yourself:

• Full name and date of birth (for age verification)
• Email address and mobile number
• Residential address
• National ID card or passport number (for identity verification)
• bKash, Nagad, Rocket, Upay, or bank account details (for financial transactions)
• Username and password

1.2 Information Collected Automatically

When you use bdy99, our system automatically collects certain technical information:

• IP address and device identifier information
• Browser type and operating system
• Time of site visits, pages visited, and session duration
• Gaming history and betting patterns
• Login and logout times and approximate location information

bdy99 collects your information through various methods:

2.1 Registration Process

When you create a new account on the bdy99 Login page, we collect the necessary information through your registration form.

2.2 KYC (Know Your Customer) Verification

To ensure financial security and prevent money laundering, bdy99 carries out identity verification (KYC) for transactions above a certain amount. This process may require a copy of your national ID card or passport.

2.3 Cookies and Similar Technologies

Our website uses cookies and similar technologies to help improve your browsing experience. Details about cookies are described in Section 6.

2.4 Support Communications

When you contact us via 24/7 live chat or email, the content of that communication may be recorded.

bdy99 uses your personal information for the following legitimate purposes:

3.1 Account Management and Service Delivery

• Creating, verifying, and managing your account
• Processing deposits and withdrawals
• Providing bonuses and promotional offers
• Ensuring VIP program benefits

3.2 Safety and Security

• Preventing fraud and unauthorized access
• Complying with anti-money laundering (AML) regulations
• Detecting and investigating suspicious activity

3.3 Communication and Support

• Sending transaction-related notifications
• Informing you about relevant promotions and offers (with your consent)
• Responding to customer service inquiries

3.4 Ensuring Responsible Gaming

We analyze your gaming patterns to identify problematic betting behavior and provide support where needed. To learn more, visit our Responsible Gaming page.

bdy99 uses industry-standard security technology to protect your information.

4.1 Encryption Technology

SSL (Secure Socket Layer) encryption is used across our entire platform. All data transmitted between you and our servers is protected by the highest level of encryption, so no third party can read that information.

4.2 Access Controls

Your personal information can only be accessed by staff members who require it to carry out their responsibilities. Every access is controlled and logged.

4.3 Financial Data Protection

Financial transaction data processed through bKash, Nagad, Rocket, or Upay is stored in a separately encrypted database. We never store your complete financial identifiers in plain form.

4.4 Security Incidents

If a security breach occurs that may affect your information, we will notify you as quickly as possible and take the necessary remedial steps.

bdy99 never sells your personal information to third parties for commercial purposes. However, information may be shared in the following limited circumstances:

5.1 Service Provider Partners

Limited information may be shared with trusted technology partners who assist in operating our platform. These partners are bound by strict confidentiality agreements.

5.2 Payment Processing

Information necessary to complete transactions via bKash, Nagad, Rocket, Upay, and banks is shared with the relevant payment platforms. These institutions have their own privacy policies.

5.3 Legal Obligations

We are legally required to provide information when ordered by a court or upon a valid request from a law enforcement authority. In such cases, we will make every effort to notify you in advance where possible.

5.4 Business Changes

Your information may be transferred in the event of a business merger or acquisition. In such cases, we will inform you in advance and give assurance that data protection standards will be maintained.

Cookies are small text files that our website stores on your device. We use the following types of cookies:

6.1 Essential Cookies

These cookies are essential for the basic functionality of the platform — such as maintaining your login session and security verification. The site cannot function properly without them.

6.2 Functionality Cookies

These cookies remember your preferences — such as language settings and personalized experience — and make your visit more convenient.

6.3 Analytical Cookies

These cookies are used to understand how our platform is being used, which helps improve the quality of our services. This information is processed in aggregate form.

You can block or delete cookies by changing your browser settings. However, this may limit some functionality of the platform.

As a bdy99 user, you have the following rights regarding your own information:

7.1 Right to Access Information

You have the right to know what information we hold about you and to receive a copy of it. Contact our support team to make this request.

7.2 Right to Correct Information

You have the right to correct any inaccurate or incomplete information stored in your account. This can be done through account settings or via live chat.

7.3 Right to Opt Out of Marketing

You can opt out of receiving promotional communications at any time. This preference can be changed by contacting our support team or through your account settings.

7.4 Account Closure Request

You may request to close your account. However, certain information may be retained for a specified period for legal or regulatory reasons, as described in Section 8.

bdy99 retains your information only for as long as necessary. The retention periods for different types of information are described below:

• Active account information: Retained for as long as the account remains active.
• Financial transaction records: Retained for a specified period due to legal and regulatory requirements.
• KYC documents: Retained for a specified period even after account closure.
• Support communication records: Retained for as long as necessary for service improvement and dispute resolution.
• Analytical data: Personal identifiers are removed after processing in aggregate form.

Once the retention period has ended, we securely delete or anonymize your personal information.

bdy99 is an adults-only betting and casino platform. Our services are for people aged 21 and above only. We never knowingly collect information from minors or allow them to create accounts.

Age verification is in place during the registration process. If we become aware that a minor is using our platform, that account will be closed immediately and all associated information will be deleted.

If a parent or guardian believes their child is using our platform, please email [email protected] immediately or contact us via 24/7 live chat.

bdy99 may update this privacy policy from time to time due to business needs, legal changes, or service improvements. When changes are made:

• The "Last Updated" date at the top of this page will be changed.
• You will be notified by email of any significant changes.
• Continued use of the platform after changes will be considered as your acceptance of the new policy.

We recommend you visit this page regularly to stay informed about the latest information.